Please screenshot your payment details and send to us via WhatsApp (+65 9489 9723) or email sam@sfoods.sg and our team will be happy to assist you. 

To ensure the freshness of the meat and keep the highest hygiene standard, it will take 2 to 3 working days for your order to be processed.

You may choose the available delivery date upon check out.

Our Delivery Timing
Monday to Saturday 11.00 am – 4.00 pm
Closed on Sunday and Public Holiday

Self-Collection Timing
Monday to Friday 10.00 am – 4.00 pm
Closed: Saturday, Sunday and Public Holiday
Address: No. 48 Woodlands Terrace Singapore 738460

To enjoy free delivery, simply purchase above $120. If orders are less than $120, there will be a $12 delivery charge. Alternatively, you can do self-collection too.

Please ensure there is someone around to receive the purchases at the selected timing. Our delivery colleague will call/text if they cannot reach anyone at the stated address. They will only wait for a maximum of 5 minutes if can’t reach anyone. If delivery did not go through, there will be a redelivery charge of $12.00. For reschedule, please email us or call us at +65 6759 4388

We are very sorry but we are not able to cancel any orders, we can help to move delivery schedule or issue a voucher worth the amount you already paid for your order. The new delivery schedule will be arranged within 1 month and if you choose to get a voucher, the expiry will be within 3 months from the date of issue.

If you really wish to cancel the whole order, we will refund the total amount but the 4% surcharge will be deducted (if applicable) and there will be a $20.00 service charge for the refund, both amounts will be deducted from the total amount.

If you have missed your self-collection date, kindly send us an email at sam@sfoods.sg – indicate your order number on the subject line, and inform us of your next pick-up date. Next pick-up date has to be within seven days from the first pick-up date.

Please take note that changing of the date is limited to one-time only. If there is changes for more than one time, there will be an additional fee of $12 per change.

Any uncollected orders will be forfeited after 3 days from your stated self-collection date and no refund will be given if we did not hear any updates from you.

Maintain good quality for the product – if you are not consuming on the same day, please keep them into the freezer (below -16°c).

We strongly encourage slow defrosting of the item. For e.g., if you are preparing to cook the item the next day, you can put your item in your chiller (0-4°c) for at least 12 hours (depending on the size of the item).